How to show all files or
extensions on your computer.
1. Open Windows Explorer.
2. Go to Tools tab then click on Folder Options from drop
down.
3. In the new window go to View tab (2nd one over) shown below.
4. Click the round (radio) button to enable “Show hidden files”
5. Uncheck Hide Extensions for known file types (.doc, .exe, .xls, .ppt,
etc) box.
6. Uncheck Hide Protected Operating System files (click Ok on the
warning message).

7. Click APPLY and then APPLY TO ALL FOLDERS button (above)
8. Click OK to close.
NOTE: If at any time you suspect a
virus, go to
http://housecall.trendmicro.com to do an online virus scan.
If you are unable to do any of the above steps, reboot, keep pressing F8
- but don't hold after it reboots, pick Safe Mode with Networking
from the menu and try from there.